Our Vacation Continuation Policy

Re-book within a year of your arrival day

Sullivan Properties is committed to ensuring our customers enjoy the most flexibility we can offer during these challenging times. In places where there are existing government restrictions around travel, including Hawaii, we will allow guests booked through May 31st to re-book within a year of their arrival day. New travel dates do not need to be decided upon immediately.

Planning to Arrive Before May 31, 2020?

If your reservation is between now and May 31, 2020, we ask that you notify us as soon as possible by emailing our team at vacations@mauiresorts.com, or using the form below. 

 

Please be patient with our team, as we are doing our best to take care of our guests and our owners simultaneously. Our goal is for you to enjoy the island of Maui at a later date when everyone is safe to travel!

Visting after May 31st?

We are grateful for the opportunity to host you and we truly appreciate your patience during this uncertain time. Currently, it’s too early to know what will happen in June, July, August, or later. 

 

Please know that we will be reaching out to you as we get closer to your reservation dates. Be sure to mark your calendars to connect with us one week prior to your arrival.

 

With global “shelter in place” and “social distancing recommendations,” we are all in uncharted territory. Each week we will work to update the guidelines for your reservation. To be sure we are keeping everyone as safe as possible, we will use the recommendations of government and medical officials to guide decisions.

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