Maui Covid-19 Updates

Local Updates and Current Information

In an effort to protect visitors and the people of Hawai’i, Hawai’i Governor Davis Ige has made the unprecedented request that visitors delay their visit and not travel to Hawai’i at this time. It was announced that effective March 26, 2020, at 12:01 a.m. Hawai’i is mandating a 14-day quarantine for ALL visitors and returning residents. This quarantine mandate will be in effect for an indefinite period of time.

Maui Vacation Rentals

Our Vacation Continuation Policy

Sullivan Properties is committed to ensuring our customers enjoy the most flexibility we can offer during these challenging times. In places where there are existing government restrictions around travel, including Hawaii, we will allow guests booked through May 31st to re-book within a year of their arrival day. New travel dates do not need to be decided upon immediately.


If your reservation is between now and May 31, 2020, we ask that you notify us as soon as possible by emailing our team at, or using the form below. Please be patient with our team, as we are doing our best to take care of our guests and our owners simultaneously. Our goal is for you to enjoy the island of Maui at a later date when everyone is safe to travel!

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Promoting Public Health

Sullivan Properties is working hard to ensure the health of our guests, owners, and community. Due to high call volumes at this time, we encourage you to utilize the form at the bottom of the page to submit your request, and a member of our team will get in touch with you as soon as possible.


Please be assured that our reservations team will be reaching out to assist affected reservations or, you may reach our reservations team at 1-800-332-1137.

Travel Information: Maui COVID-19 Information

Click here to read the Press Release from the Governor of the State of Hawaii.


Additional Maui Resources:



Travel Insurance


For our guests who purchased travel insurance please use the following link to find out additional information on what their policy covers:


We thank you for your patience as we all try to navigate this unique situation.


Learn More About Travel Insurance

Extensive Cleaning & Sanitation


Sullivan Properties works hard to ensure a safe and healthy experience for our guests. And with the introduction of COVID-19, our attention to detail has increased. 


Between each stay, all of our properties are thoroughly cleaned and sanitized. We sanitize and disinfect surfaces and high-touch areas such as countertops, light switches, and bathroom fixtures. Your safety and wellbeing is our top priority, and we encourage you to reach out with any questions or concerns. 

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